< Retour à la boîte à outils

Benchmark KPIs Ecommerce 2025 - France

PDF document
  • Compare your E-commerce brand's KPIs to those of hundreds of French brands
  • Discover the advice of a dozen E-commerce experts and their analysis of the results obtained.

In an ultra-competitive market, the performance of your E-commerce brand relies on more than just your sales. Tracking the right metrics and benchmarking against industry standards is essential to optimizing your growth. But how do you calculate whether your KPIs are average, below average or above average? How do you know if your digital marketing strategy is generating an optimal return on investment?

Compare your e-commerce brand's KPIs to those of hundreds of French brands

With Karmen's E-commerce KPI Benchmark, access an in-depth analysis of the performance of French brands and identify effective strategies for attracting new prospects in 2023. This exclusive report, based on data from hundreds of companies in the sector, enables you to position your business against market best practice and optimize your most relevant acquisition channels.

Why should you compare your KPIs?

The importance of KPIs in e-commerce and digital optimization

KPIs (Key Performance Indicators) are the pillars of your e-commerce business management. These relevant indicators enable you to measure the effectiveness of your marketing strategy and optimize your performance on all your digital channels.

Measuring your profitability becomes essential to identify whether your margin, conversion rate or average basket are optimal. Analyzing the ratio between marketing investment and sales generated enables you to assess the performance of your AdWords campaigns and your natural referencing. This approach also helps you optimize your customer journey to maximize conversions and build audience loyalty.

Optimizing your acquisition costs requires a detailed understanding of your advertising spend in relation to your digital marketing budget.

Marketing analyses
Marketing analyses

Improve your customer relations:

  • Analyze recurring purchases
  • Track retention rates to measure customer commitment
  • Measure customer satisfaction with relevant indicators
  • Use your CRM effectively to develop campaigns targeted to your segments and optimize your prospecting actions.
  • The impact of digital marketing on your financial performance

    Optimizing your digital marketing strategy has a direct impact on your financial structure. Anticipating your growth means comparing your evolution with that of the market to adjust your development strategies, manage your day-to-day cash flow and anticipate your cash flows. This approach also enables you to calculate your growth-related working capital requirements, and optimize your inventory turnover and debt management.

    The most profitable companies develop an inbound marketing approach to attract qualified leads, use automation to optimize their campaigns and optimize their website to improve conversions. They also implement an optimized customer journey across all their channels, and track relevant KPIs for each acquisition channel.

    Discover tips from e-commerce and digital marketing experts

    Beyond the numbers, Karmen's E-commerce KPI Benchmark gives you access to analyses and recommendations from dozens of industry experts. These webmarketing and inbound marketing specialists share their feedback to help you optimize your acquisition strategy.

    Winning strategies to improve your profitability include attracting qualified leads, optimizing your marketing investments to maximize acquisition and retention, and prioritizing digital channels according to your industry. These experts explain how to optimize your SEO and AdWords campaigns to achieve a better return on investment.

    Improving your operational performance involves several key levers:

    - Using your CRM effectively to build customer loyalty

    - Implementation of high-performance emailing and marketing automation techniques

    - Calculate and optimize your performance indicators

    - Improved cash management to finance your growth

    Concrete analyses for action

    Each insight is accompanied by case studies and best practices applied by the most successful brands on the market. You'll discover how these profitable companies optimize their customer journeys, use automation to improve their prospecting, and precisely calculate their return on investment.

    The experts also share their methods for identifying the most relevant keywords for your sector, optimizing your website to improve conversions, measuring customer satisfaction and building audience loyalty. They also explain how to develop a marketing strategy tailored to your specific targets, and how to calculate the effectiveness of your various acquisition channels.

    An indispensable tool for managing your e-commerce business

    This benchmark is much more than just a report: it's a real decision-making tool that helps you optimize your digital and financial performance. By analyzing your marketing performance, you'll be able to identify market trends and adapt your marketing strategy accordingly.

    Comparing your performance ratios with those of the industry becomes essential to adjust your strategies according to the results obtained, and to optimize your most profitable acquisition channels. This approach helps you make informed decisions to ensure the sustainability and profitability of your business.

    Optimizing your financial management includes accurately calculating your working capital requirements, anticipating your growth-related cash flows, and optimizing the rollover of your marketing investments. Developing your digital approach also involves :

    - Improving your inbound marketing strategy

    - Optimizing your customer journey across all your channels

    - Effective use of automation tools and your CRM

    - The development of a more effective webmarketing approach

    In the constantly evolving world of e-commerce, reliable data and relevant analysis make all the difference. The most profitable companies are those that know how to calculate their performance, optimize their indicators and adapt their marketing strategy in real time.

    Compare your performance now and adopt the best strategies to propel your brand to success. Whether you want to optimize your natural referencing, improve your prospecting or build customer loyalty, this benchmark will give you all the keys you need to excel in a competitive market.

    Download the e-commerce KPI Benchmark

    Don't miss out on this valuable resource. To access detailed KPIs, advice from webmarketing experts and the most relevant optimization strategies, download Karmen's E-commerce KPI Benchmark now and stay one step ahead of your competitors!

    Find out how the most successful brands calculate their return on investment, optimize their digital marketing strategy and maintain positive cash flow while investing in growth.